Quote:
Originally Posted by DavidTrap
I've heard every complaint to the ombudsman costs them 4 figures - it's why mentioning it in a support call works wonders...
DT
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Yes, I tried that as well, but my figures came from many years ago, so things may have changed and quite possibly so has the sum. Just confirms that all business decision is based on costs to the business as they get higher and higher every year.
I am in no way support Telstra, but as I used to have a small business that ran on the politics of current governments at the time, I had to make a lot of difficult cost analysis that some people didn't like. Anyway, I tossed it in and now feel better working on a salary.