Quote:
Originally Posted by DavidTrap
Telstra refused to port my number to mynetfone for a couple of months due to COVID. Eventually it went through.
I would suggest trying another service provider for the NBN. Aussie Broadband are awesome! You don’t have to stay with Telstra.
DT
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David,
When we moved here, we tried to bring our provider with us - Westnet. They tried for 2 months to get a port from Telstra, but gave up and apologised. I then had Telstra connect us. Took 1 month before they told us they had no record of our connection request...and then another 3 weeks to finally get connected - on ADSL 1 (they refused to put in ADSL 2 because they told us the NBN would be in 4 months...3 years ago...).
Telstra all but refuses to give anyone else a port out here. Ombudsman failed to achieve anything either. In the end, for the first 9 months we were "double ported" with a data centre down the road...which gave us near zero connectivity when they uploaded at nights. A Telstra tech sorted that one out, and then Telstra gave us 3 months free internet...
There is a Yank expression for all this, involving clusters and fornication.
