I think SBIG is making things up whole cloth and that they really don't know what they are talking about. I refer you to this document
http://www.kodak.com/ek/US/en/Vertic...oInterline.htm
see the illustration and tell me if that matches what is observed in the defective STL11002
the FLI 11002 cameras do not exhibit this anomaly and they can run significantly colder than the recommendation from the guys that were sold to the singaporean burnin board manufacturer who now refers to the astronomy business of SBIG as "and Other Industries"....
any wonder they are no longer an independent entity when they can't even read a simple applications note or if they did to tell you a cock and bull story?