Thread: ZWO or Altair?
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  #7  
Old 21-06-2018, 01:47 PM
AstroApprentice (Jason)
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AstroApprentice is offline
 
Join Date: Dec 2015
Location: Melbourne, Australia
Posts: 349
Altair correspondence

I agree with Lewis - three months ago I sent Altair an email asking for clarification on a products specs/availability & still haven't heard a peep from them!
I'd go with the ZWO through Bintel or direct. I recently managed to damage part of my EFW through user error (nothing to do with the quality of the product) and after explaining my stuff up to ZWO, they sent me a replacement part for $20 with free postage. Pretty good service IMO.
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