Ok I will try to explain without pictures!
Let's say you look in the eyepiece and you see an
X (two
diagonal lines)
Then using the hand controller, move the scope so there is a star in the center of the X.
Now press the 'right' arrow on the hand controller.
To keep this example simple, let's say the star moves from the center of the
X to the right hand side. (i.e. the 3 O'Clock position)
So this means your eyepiece is not aligned correctly. How to fix it? Just loosen the eyepiece and rotate it 45 degrees so it looks like a
+
Now the star is at the tip of the right hand side of the plus symbol. Now you are aligned correctly!
Using the hand controller, press the left arrow and the star will move back to the center of the
+. How do I know this for sure? That is you home work
.
Summary - (just like you said) put the star at the centre of the cross hairs.
Move the star in one direction using the hand controller until it get near the edge of the field of view.
Now rotate the eyepiece until the star is on
any of the lines.
If you have been using the left/right buttons to move the star, then this is the basis for the polar alignment instructions I gave above. Forget about North/South/Dec/RA etc. Just work on UP/DOWN/LEFT/RIGHT.
Do it a few times and it's very easy. First few times, yes it's painful.