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Hi again guys. I know when I first received all my Imaging Source cameras over the years, I've had to sit down & clean one or two bunnies off but nothing like you are describing here. I ended up stripping my DBK & actually blowing everything down with a compressor, taking care NOT to hit the sensor of course! The coverplate is very hard to scratch ordinarily but not impervious to a hit from a foreign body at high speed..
I also received a dud DBK back a few years ago..A 3 bunnies refused to budge after it's 1st 2nd & 3rd clean telling me it was under the coverplate where it was impossible to get to without major disassembly...major disassembly that would have voided the warranty, so off it went back to the place of purchase after the 2 week, back & forth email crap fight of course, & it was replaced..
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