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What type of mount do you have ?
I have NEQ6 which is basically the same as HEQ5 .. but heavier payload
Are you connected to it with a USB serial adapter cable via PC Direct with handcontroller still connected or by EQ Direct using the Shoestring USB2EQ5/6 cable direct to the mount.
I connect directly to the mount via eqdirect cable similar to yours,.... going thru the hand controller is a pain, the main reason for using eqdirect is to get rid of the hand control,...... I should qualify the last statement by saying I image only, so the hand controller just gets in my way.
Are you running Windows 10 Home
yes home edition
If your using EQ Direct with the shoestring cable direct connection did you have to install a FTDI driver to create a COM port in Device manager
I cant remember if I had to load a driver, I'm fairly sure win10 will load the driver when connecting the first time, I may be wrong on this.
Distance from my mount to Laptop is approx 3.5m cable length, what is your cable distance
My cable distance is about 2 meters, cable length should not make a difference until you get over 5 meters as I understand .
Hope this helps, if you need more help let me know.
Regards Russ
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