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Yes, makes perfect sense to me, will give that a try also.
Been in contact with Andrews and emailed the exact issue and details as i have done here,
They tell me that have pass the message on to their technical service manager at Tasco (Their Skywatcher supplier) and I will probably hear from him soon.
They will also call him then just to make sure he has received the email.
So a bit of luck i should have some answers pretty soon.
Just a pain being so far away from the dealer, can't really just drop it of and say it doesn't work.
A replacement mount would be nice, and then just send this one back.
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