I'm really excited to report that Theo has been in touch today to say that QHY are sending out a replacement front end for the camera.
As others have said the local support Theo provides is second to none (he has also offered to loan me a QHY8 to keep me going while this issue is getting resolved).
This goes to show it is definately worth purchasing QHY gear from him rather than from O/S.
Thanks Theo
