Quote:
Originally Posted by bojan
I contacted them over the phone today, but the guys from support tried to convince me it is my browser (like, I don't know what I am talking about..)
As to fee payment for upgrade, i can't complain - I told them I wanted free upgrade because:
1) It is not MY wish to go to to NBN, I was perfectly happy with ADLS2 and I did not want to make copper wires obsolete
2) I was an old customer, so I earned the fee they wanted to charge for transfer many times over.
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Absolutely nonsense. When the same browser works flawlessly with your DSL, it should work perfectly. Usually they put students at the helpdesk with few knowledge.
Do you have fiber ? Not all NBN connections are fiber.
And it can be a DNS problem. The DNS can be different from your old provider, but luckily you can change it yourself. A good one is
Cloudflare DNS :
Adresses:
1.1.1.1
1.0.0.1
They include ad blocking as well.
Another one is
Cisco OpenDNS:
208.67.222.222
208.67.220.220
These are more reliable than the privacy offending Google DNS.