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Hi Alex
It isn't recognising the COM Port that it is connected to. You need to go into the device manager on Windows and when it opens you are looking for Ports (COM & LPT) in the list that comes up - expand this by clicking on the > and you will see a list open up. From memory you are looking for USB Serial port. Note the number - it will be COMX where X is the number that the link is using. You need to have it connected to the mount and the mount turned on so it recognises it.
Now go into EQMOD and change the COM port to match the number that you got from the device manager. This will ensure that the mount is trying to get through the correct port. Once you change it, it will save and you shouldn't need to fix it again.
The spot you are looking for the COM Port in EQMOD is to the left of the site information box in the window and basically directly to the left of the guiding drop down menu. It will have COMX in the window and a drop down, the X being the port it is currently pointing to.
Brian
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