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Old 14-08-2019, 06:49 PM
dikman (Richard)
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dikman is offline
 
Join Date: May 2019
Location: Adelaide
Posts: 80
Good grief!! Didn't anyone suggest replacing the cables first? I spent 3 months arguing with Optus' no-help desk when they tried to connect my NBN and lost my landline number. Their facebook help people were no better. Eventually got the ombudsman involved and got $2000 compensation from Optus - and went elsewhere for my NBN!


Component substitution is the first best method for trying to resolve electrical faults.
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