This is mentioned in the forums at
http://autostarsuite.net/
There are a couple of fixes I think, but I've never had that with any of mine, so never really read too much about it. They may also be able to help sort it with you if it is something new.
You also need to use "Active USB" cables if you want to use an extension cable with your Meade product, and make sure ALL of your cables meet the "High Speed USB 2.0" standard. There is a difference. Check it out through Google.
Good luck.
