Hi Robert
The service pack for Vista is by Microsoft and its for the Vista operating system. There have been a lot of install issues with Vista and Microsoft released this service pack. I believe it solves a lot of these problems. It probably is a very big download, so if you dont have adsl then go to your computer dealer as they should be able to give you a cd with the software.
I do not use Vista and will stick to XP pro for these very reasons. Maybe after service pack 3 and a new pc I may migrate to Vista.
