Silvie, I think you need something along the lines of "white spirits" to clean optics & remove the gunky foam.(& cotton buds). Same thing happened to my Canon AE+ program.
L.
Paul, from experimenting: From the main page(Don't know correct terminology),if you click> quote,(bottom right of window), the reply window opens up with the quote already displayed. You simply have to add your bits in. I think this is the way it works. L.