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wasyoungonce
29-11-2011, 08:56 AM
Anyone else getting emails they have ordered a ML focuser.

Looks like their web site has been had and is sending out emails to customers!

I tried to email Ron but the server is having issues.

edit:
never mind...I called their office and they have a voice mail stating they have a duplicate email issue....! Leave this post up for other users.

gbeal
29-11-2011, 09:05 AM
Yep, me too, seems I'm getting some more truss connectors.
I too e mailed, but have only just done this.
Poor old Ron.
Gary

zipdrive
29-11-2011, 09:39 AM
yep, same here.

scagman
29-11-2011, 09:41 AM
Ditto

Brundah1
29-11-2011, 09:48 AM
Same here, thanks for the heads up Brendan. You will hopefully have stopped many unnecessary replies.

BTW folks, spoke to Don Whiteman Saturday, the Bintel email system was similarly spammed last week - caused untold havok for them - 7000 spam emails were being sent from a Korean site per day.

Bintel email should be operating under new arrangements and back to normal today.

David

ReaPerMan
29-11-2011, 04:02 PM
I would have appeared to have ordered 8 moonilght focusers today! :eyepop:
I hope that it is just duplicate emails and not actual charges!

troypiggo
29-11-2011, 04:49 PM
Phew, glad it wasn't just me. Nearly had a heart-attack that 2 more focusers were on their way to me!

scagman
29-11-2011, 05:43 PM
I've got 12 confirmations paid for and all:lol::lol::lol:

Anyone want to buy a cheap ML focuser:lol::lol:

troypiggo
29-11-2011, 06:16 PM
I just received 2 more of the identical email from this morning! ???

trent_julie
29-11-2011, 06:50 PM
I too have been receiving emails, seems to have come to a stop now

ReaPerMan
29-11-2011, 07:45 PM
i'm up to 17 focusers now!!!:lol:

allan gould
29-11-2011, 07:53 PM
I've just ordered 59 focusers and counting. How'd they know I had that many scopes, even the wife doesn't know?

Starblazer99
29-11-2011, 07:58 PM
17 confirmation's and one order sent today last one sent at 17:56

zipdrive
29-11-2011, 08:34 PM
This isn't funny anymore... I'm quite concerned now..
I hope it stops at the email issue and the credit card transactions better not have gone through...

gonna ring the bank as soon as i can

PeterM
29-11-2011, 10:53 PM
I posted this also under equipment discussions where there is a similar thread. Handy to know.
Yup got my emails today for what I ordered paid for and received months ago.Just went to their website and here is the banner at top.

http://www.focuser.com/

"We apologize for the duplicate confirmation emails being sent out from our email server. Our server was updated and inadvertently resent old confirmation emails when restored by mistake. Please disregard the duplicate confirmation emails being sent. The emails are simply a duplicate from an old original order email in our server."

NeilW
30-11-2011, 12:39 PM
They're still coming through..just got one then. You'd think they'd have either fixed it or shut it down by now.

bartman
30-11-2011, 12:46 PM
I've had a few too,
I just hope that the 'credit card charging server' hasn't decided to do the same thing?;):P:D
Bartman

ReaPerMan
30-11-2011, 08:55 PM
Now the e-mails have changed from order confirmation to

This email is to confirm that we have assembled your order and the payment transaction is complete. It is now in the shipping queue. An automated email from USPS or UPS will be sent to you with the tracking number once it hits their system.

I still can't get a response from them
If i've bought 17 moonlightes i'm going to be really peeved!!! :mad2:

trent_julie
30-11-2011, 09:36 PM
you will be right, moonlite have put a message up on the frontpage stating;

"We apologize for the duplicate confirmation emails being sent out from our email server. Our server was updated and inadvertently resent old confirmation emails when restored by mistake. Please disregard the duplicate confirmation emails being sent. The emails are simply a duplicate from an old original order email in our server. "

Trent