lolthrash
14-05-2011, 11:04 PM
Hey guys,
I bought some 11x70 andrews binos a few months ago, used them two maybe three times before the eyecups split while being rolled back, and literally 3/4 fell away from the body (but let's not get into that now shall we) and in the SAME session, whilst the binoculars were mounted on my tripod the brass nut ripped out under the weight of the binos and fell (luckily) into my hands.
Andrews outright refused to replace them as it was "my fault for handling them roughly" (which somehow must have occured somewhere between me taking them from their provided bag in secure storage location to my tripod set up in my driveway) but "generously fixed" them for me when I sent them back to the store. First time I used them again, brass nut ripped out the instant it bore the full weight of the binos.
Considering the product is completely faulty and I have been refused replacement, my question is whether or not I can personally do anything to secure the nut and stop it from falling out again? I don't know a whole heap about bonding materials and a generous coat of araldyte to both the inside of the binos and the thread of the brass nut, left for 48 hours, didn't work even remotely.
I'm really frustrated by this as I thought buying these binos would be an excellent introduction to astronomy, and the fact that I really want to get more involved in observing but straight up can't use them properly is really quite upsetting.
Anyone have any ideas? :confused2:
I bought some 11x70 andrews binos a few months ago, used them two maybe three times before the eyecups split while being rolled back, and literally 3/4 fell away from the body (but let's not get into that now shall we) and in the SAME session, whilst the binoculars were mounted on my tripod the brass nut ripped out under the weight of the binos and fell (luckily) into my hands.
Andrews outright refused to replace them as it was "my fault for handling them roughly" (which somehow must have occured somewhere between me taking them from their provided bag in secure storage location to my tripod set up in my driveway) but "generously fixed" them for me when I sent them back to the store. First time I used them again, brass nut ripped out the instant it bore the full weight of the binos.
Considering the product is completely faulty and I have been refused replacement, my question is whether or not I can personally do anything to secure the nut and stop it from falling out again? I don't know a whole heap about bonding materials and a generous coat of araldyte to both the inside of the binos and the thread of the brass nut, left for 48 hours, didn't work even remotely.
I'm really frustrated by this as I thought buying these binos would be an excellent introduction to astronomy, and the fact that I really want to get more involved in observing but straight up can't use them properly is really quite upsetting.
Anyone have any ideas? :confused2: