nothing in"sent items"

[raymo]

Emails I send don't show up in "sent items". Is there a setting somewhere that I can change? There is a "settings" tab on the task bar, but nothing happens when I click on it, and no little hand appears when I put the cursor
over it. Any help would be appreciated.
raymo

[JA]

Yes there is a setting for that. I had just that issue sometime ago. Maybe it was in the USER Profile. I will go take a look and see.

Best
JA

EDIt: Here it is ......

1. With yourself logged in Click on your user name SCREEN TOP RIGHT
2. Click on "User CP" SCREEN TOP LEFTish
3. Click on "Edit Options" SCREEN LEFT Your Control Panel
4. Scroll Down to "Messaging and Notification Block / Private Messaging" and SELECT /Tick "Save a copy of sent messages in my Sent Items folder by default"

[raymo]

Sorry JA, we're at cross purposes. I am referring to emails,
not PMs in I.I.S.
raymo

[JA]

And then there's that ..... :D

MS Outlook right? Take a look at some of the settings for the sent items folder. Firstly is it (SENT ITEMS Folder) present in the LH Folders list in the application?

Try in MS Outlook (My version is as part of MS Office Professional 2013 suite) - Select FILE (Top Screen LH) > Options > Mail > Scroll Down to Save Messages > Ensure the Save Messages in Sent Items Folder option is checked with a tick, then you should be good.

If that doesn't work possibly try right click on the sent items folder tag and click properties. Carefully examine the properties tabs settings for anything that might help. There is one option to delete items almost straight away as I recall, you probably don't want that. there are also some mailbox cleanup routines, which I cant recall might affect it. Hopefully the previous paragraph is your fix.

Best
JA

[raymo]

I'll try that, thanks.
raymo